Terms of service
Terms of Service
Last Updated: [Month Day, Year]
Overview
Welcome to SennDecor.
Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to SennDecor. SennDecor operates this website and online store, including all related information, content, features, tools, products, and services offered to provide customers with a convenient shopping experience collectively referred to as the “Services.”
Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.
These Terms of Service, together with any policies referenced within them, explain your rights and responsibilities when accessing or using our Services.
Please read these Terms of Service carefully. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, browsing, interacting with, or purchasing through our website, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use our Services.
Section 1 — Eligibility, Access, and Accounts
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence.
If you permit a minor dependent to access or use the Services through a device or account you own or manage, you accept responsibility for their use of the Services.
To browse our store, create an account, or place an order, you may be required to provide information including your:
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Name
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Email address
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Billing address
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Shipping address
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Telephone number
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Payment information
You represent and warrant that all information you provide is accurate, current, and complete and that you have the authority to provide and use that information.
You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.
You may not sell, transfer, assign, or license your account to another person without our written permission.
Section 2 — Products and Product Information
We make reasonable efforts to display and describe our products accurately.
However, product colors, finishes, textures, proportions, and overall appearance may vary slightly depending on:
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Your screen or device settings
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Lighting and photography
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Manufacturing processes
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Natural material variations
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Product updates or design changes
We do not guarantee that a product’s appearance on your screen will exactly match the product you receive.
Product measurements are provided as accurately as possible. Minor variations may occur, particularly with handmade, natural, or individually manufactured products.
Product descriptions, specifications, pricing, and availability may be changed at any time without prior notice.
We reserve the right to:
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Discontinue any product
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Limit available quantities
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Restrict sales by person, household, location, or jurisdiction
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Correct product information
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Refuse or cancel orders when reasonably necessary
Any offer for a product or service on this website is void where prohibited by law.
Section 3 — Orders and Acceptance
Submitting an order constitutes an offer to purchase products from SennDecor.
We reserve the right to accept, reject, limit, or cancel an order for reasons including:
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Product unavailability
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Incorrect pricing or product information
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Suspected fraud or unauthorized activity
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Payment authorization failure
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Shipping restrictions
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Order quantity limitations
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Errors in customer-provided information
Your order is not considered accepted until payment has been authorized and we have provided an order confirmation.
We may contact you using the email address, telephone number, billing address, or shipping information provided at checkout if an order requires verification or modification.
Please review your order carefully before submitting it.
Cancellation requests are handled according to our Return and Refund Policy. We cannot guarantee that an order can be changed or canceled after processing or fulfillment has begun.
Returns, exchanges, and refunds are governed by our Return and Refund Policy.
Unless otherwise approved by SennDecor, products purchased through our store are intended for personal or household use and not for unauthorized commercial resale or export.
Section 4 — Prices, Payments, and Billing
All prices, discounts, promotions, and product availability are subject to change without notice.
The price charged for a product will be the price displayed at the time the order is submitted, subject to correction of errors.
Unless otherwise stated, product prices do not include:
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Sales taxes
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Shipping charges
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Handling fees
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Customs duties
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Import taxes
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Other government-imposed fees
Applicable charges will be displayed during checkout when possible.
Promotional offers may be governed by separate terms and conditions. If promotional terms conflict with these Terms of Service, the promotional terms will apply to that promotion.
You agree to provide accurate and complete purchasing, billing, payment, and account information.
You also agree to promptly update your information when necessary so we can process transactions and contact you regarding your order.
By submitting payment information, you represent and warrant that:
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The payment information is accurate and complete
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You are authorized to use the selected payment method
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The payment provider will honor the charges
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You will pay all authorized charges, including applicable taxes and fees
Additional information regarding our billing practices is available in our Billing Terms and Conditions.
Section 5 — Shipping and Delivery
Shipping and delivery information is governed by our Shipping Policy.
All processing and delivery timeframes are estimates unless expressly stated otherwise.
We are not responsible for delays caused by circumstances outside our reasonable control, including:
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Carrier delays
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Severe weather
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Natural disasters
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Customs processing
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Transportation interruptions
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Incorrect shipping information
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Labor disputes
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Government restrictions
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High-volume holiday periods
Customers are responsible for providing a complete and accurate delivery address.
We are not responsible for delivery issues caused by incorrect, incomplete, or outdated shipping information provided by the customer.
Please review our Shipping Policy for complete information regarding processing times, delivery estimates, tracking, shipping restrictions, and lost packages.
Section 6 — Intellectual Property
The Services and all related content are owned by or licensed to SennDecor and are protected by applicable intellectual property laws.
Protected content may include:
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Store names
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Logos
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Trademarks
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Product names
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Product descriptions
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Text
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Photographs
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Graphics
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Illustrations
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Videos
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Audio
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Reviews
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Website layouts
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Designs
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Software
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Digital content
These Terms permit you to access and use the Services for personal and noncommercial purposes only.
Without our prior written permission, you may not:
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Copy or reproduce website content
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Modify or create derivative works
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Republish or distribute content
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Publicly display or perform content
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Download or store substantial portions of the website
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Sell or commercially exploit website content
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Use our branding in a misleading or unauthorized manner
Nothing in these Terms grants you ownership of or a license to any intellectual property belonging to SennDecor, Shopify, or another third party except for the limited right to access and use the Services in accordance with these Terms.
SennDecor’s names, logos, product names, designs, and slogans may be trademarks belonging to SennDecor or its licensors.
Shopify’s names, logos, product names, and designs are trademarks belonging to Shopify or its licensors.
All other trademarks displayed through the Services belong to their respective owners.
Section 7 — Optional and Third-Party Tools
We may provide access to tools, applications, features, or integrations offered by third parties.
We do not necessarily monitor, control, operate, or endorse these third-party tools.
Access to optional third-party tools is provided on an “as is” and “as available” basis without warranties, representations, or conditions of any kind.
Your use of third-party tools is at your own risk and discretion.
You are responsible for reviewing and agreeing to the terms and privacy practices of the applicable third-party provider before using its services.
We may introduce new tools, features, products, or resources in the future. Those additions will be considered part of the Services and will be subject to these Terms.
Section 8 — Third-Party Links
Our Services may include links to websites, applications, content, or services operated by third parties.
We are not responsible for reviewing, evaluating, guaranteeing, or endorsing third-party content, products, services, policies, or practices.
Accessing a third-party website through our Services is done at your own risk.
SennDecor is not responsible for harm, loss, damage, or disputes arising from:
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Third-party websites
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Third-party products or services
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Third-party transactions
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Third-party content
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Third-party privacy or security practices
Please carefully review the applicable third party’s policies before entering into a transaction or providing personal information.
Questions, complaints, or claims regarding third-party products or services should be directed to the relevant third party.
Section 9 — Relationship With Shopify
SennDecor’s online store is hosted through Shopify, which provides the e-commerce platform used to make our Services available.
Purchases made through our store are transactions directly between you and SennDecor.
Shopify is not the seller of the products purchased from SennDecor and is not responsible for:
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Product fulfillment
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Product quality
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Order delivery
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Returns or refunds
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Customer service
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Injuries, losses, or damages related to purchased products
To the fullest extent permitted by law, you release Shopify and its affiliates from claims arising directly from your purchases and transactions with SennDecor.
Section 10 — Privacy
Personal information collected through the Services is handled according to our Privacy Policy.
Because our online store is hosted by Shopify, Shopify may also collect and process information related to your access to and use of the Services.
Information submitted through the Services may be transmitted to Shopify, payment providers, service providers, shipping companies, analytics providers, and other parties involved in operating our business and completing your order.
Some service providers may process information in countries outside your country of residence.
By using the Services, you acknowledge that you have reviewed our Privacy Policy and understand how personal information may be collected, used, stored, and shared.
Section 11 — Reviews, Feedback, and User Content
If you submit reviews, photographs, videos, suggestions, ideas, comments, proposals, or other content collectively referred to as “Feedback,” you grant SennDecor a worldwide, perpetual, nonexclusive, transferable, sublicensable, and royalty-free license to:
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Use
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Reproduce
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Edit
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Modify
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Publish
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Translate
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Distribute
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Display
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Promote
your Feedback in any lawful medium or format.
This license allows us to use Feedback to operate, improve, evaluate, and promote our Services.
You represent and warrant that:
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You own the Feedback or have permission to submit it
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Your Feedback is accurate and not misleading
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You have disclosed any compensation or incentive connected to the Feedback
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Your Feedback does not violate another party’s rights
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Your Feedback complies with applicable laws and these Terms
You may not submit Feedback that:
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Is unlawful, threatening, abusive, or defamatory
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Is obscene or discriminatory
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Violates intellectual property, privacy, publicity, or other rights
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Contains viruses, malware, or harmful code
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Uses a false identity or misleading email address
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Misrepresents the source of the Feedback
We are not required to:
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Keep Feedback confidential
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Pay compensation for Feedback
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Publish Feedback
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Respond to Feedback
We may monitor, edit, reject, or remove Feedback at our discretion when we believe it violates these Terms or applicable law.
You remain responsible for the content and accuracy of any Feedback you submit.
Section 12 — Errors, Inaccuracies, and Omissions
Occasionally, information available through the Services may contain errors, inaccuracies, or omissions.
These may relate to:
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Product descriptions
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Measurements
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Pricing
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Discounts
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Promotions
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Shipping fees
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Delivery estimates
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Product availability
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Product images
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Order information
We reserve the right to correct errors, update information, and modify or cancel orders when information is inaccurate, including after an order has been submitted.
If an order is canceled after payment has been collected, an appropriate refund will be issued to the original payment method.
Section 13 — Prohibited Uses
You may access and use the Services only for lawful purposes.
You may not use the Services to:
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Violate any applicable law or regulation
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Infringe our rights or the rights of another party
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Harass, threaten, abuse, defame, or harm another person
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Submit false, fraudulent, or misleading information
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Transmit spam or unauthorized promotional materials
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Impersonate another person or organization
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Upload viruses, malware, or harmful code
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Collect or track another person’s information without authorization
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Interfere with the security or operation of the Services
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Bypass technical or security restrictions
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Scrape, crawl, copy, or extract website information without authorization
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Reproduce, resell, or commercially exploit the Services
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Conduct fraudulent purchases or payment activity
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Use the Services in a way that may expose SennDecor, Shopify, or others to liability
We reserve the right to restrict, suspend, or terminate access to the Services if we reasonably believe these Terms have been violated.
Section 14 — Suspension and Termination
We may suspend or terminate your access to the Services when reasonably necessary, including when:
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You violate these Terms
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You engage in fraudulent or harmful activity
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You misuse the website
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We are required to do so by law
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The Services are discontinued
You remain responsible for all amounts owed through the effective date of termination.
Provisions that are intended to survive termination will remain effective, including provisions relating to:
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Intellectual property
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Feedback
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Warranty disclaimers
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Limitations of liability
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Indemnification
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Governing law
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Privacy
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Severability
Section 15 — Disclaimer of Warranties
Information provided through the Services is made available for general informational purposes.
Although we make reasonable efforts to provide accurate information, we do not guarantee that all information will always be complete, current, accurate, or error-free.
To the fullest extent permitted by law, the Services and products offered through the Services are provided on an “as is” and “as available” basis unless we expressly state otherwise.
We disclaim implied warranties or conditions including:
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Merchantability
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Merchantable quality
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Fitness for a particular purpose
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Durability
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Title
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Noninfringement
We do not guarantee that:
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The Services will always be available
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Website access will be uninterrupted
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The Services will be secure or error-free
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All website defects will be corrected immediately
Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions will apply only to the extent permitted by law.
Nothing in these Terms limits any legal rights that cannot lawfully be waived or excluded.
Section 16 — Limitation of Liability
To the fullest extent permitted by applicable law, SennDecor and its owners, affiliates, officers, directors, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to:
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Your use or inability to use the Services
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Products purchased through the Services
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Website errors or interruptions
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Loss of profits or revenue
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Loss of savings
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Loss of data
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Replacement costs
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Unauthorized access
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Third-party conduct
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Reliance on website content
This limitation applies regardless of whether the claim is based on contract, negligence, tort, strict liability, or another legal theory, even if we were advised that such damages may occur.
Where liability cannot lawfully be excluded, our liability will be limited to the maximum extent permitted by applicable law.
Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, these limitations will apply only to the extent permitted by law.
Section 17 — Indemnification
To the extent permitted by law, you agree to indemnify, defend, and hold harmless SennDecor, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, liabilities, damages, and reasonable legal expenses arising from:
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Your violation of these Terms
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Your violation of applicable law
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Your infringement of another party’s rights
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Your misuse of the Services
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Content or Feedback submitted by you
We will provide reasonable notice of an indemnifiable claim when possible.
We may control the defense and settlement of a claim at your expense, but we will not agree to a settlement requiring you to accept nonmonetary obligations without your reasonable consent.
You agree to reasonably cooperate with the defense of any covered claim.
Section 18 — Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.
Any unenforceable portion will be considered severed from these Terms without affecting the validity or enforceability of the remaining provisions.
Section 19 — Waiver and Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms and any policies or operating rules posted through the Services constitute the entire agreement between you and SennDecor regarding your use of the Services.
They replace any prior or contemporaneous agreements, communications, or proposals relating to the same subject matter.
Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.
Section 20 — Assignment
You may not assign, transfer, delegate, or license your rights or obligations under these Terms without our prior written consent.
Any unauthorized attempted assignment will be void.
We may assign or transfer our rights and obligations under these Terms as part of a merger, acquisition, sale, restructuring, or transfer of our business or assets, or as otherwise permitted by law.
Section 21 — Governing Law
These Terms of Service and any separate agreements through which we provide the Services will be governed by the laws applicable in the jurisdiction where SennDecor is legally established, without regard to conflict-of-law principles.
Any dispute will be handled in the appropriate courts located in that jurisdiction unless applicable consumer law requires otherwise.
Before publishing this section, replace the language above with your specific state and country where appropriate.
Section 22 — Headings
Section titles and headings are included for convenience and organization only.
They do not limit or otherwise affect the meaning or interpretation of these Terms.
Section 23 — Changes to These Terms
You may review the current version of these Terms of Service at any time on this page.
We reserve the right to update, revise, or replace any part of these Terms by posting the updated version on our website.
When required by applicable law, we will provide notice of material changes.
Changes become effective on the date identified in the updated Terms.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes.
Section 24 — Contact Information
Store Address: 1187 Coast Village Rd, Santa Barbara California 93108, United States
Store Email: info@sennwebdecor
Store Phone: +1(805)516-8215
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.